Planning for Uncertainty
Life is full of surprises. As a founder, you’re responsible for leading your clients, employees, and vendors through unexpected events….
Team Weekly Memo
How do you set the direction for your team each week? The Team Weekly Memo works best as an internal newsletter published…
Create a Culture to Encourage Ambition
People want to be challenged and to contribute in meaningful ways. When was the last time you talked to your…
Distance Requires More Effort
There’s a correlation between proximity and connection. It’s at the core of long-distance relationships, remote teams, and WFH employees. How…
Connection instead of Obligation
How would you feel if your significant other showed up to your date night out of obligation instead of to…
Personalized isn’t Custom
A common operations objection: “Our work is custom to each client.“ Often the work isn’t custom, it’s personalized. Custom and…