Choose OMR vs Inbox Zero
So much time is wasted and frustration created because we read to respond instead of understand. You see this frequently with social media comments, but it happens often in our work. We’re more focused on…
5 Tips for Managers When Communicating
In the second interview, Eva sits down with Melissa K. Jones, leadership and operations coach. Melissa shares stories from her experience as a first-time manager. During the conversation, she highlights 5 communication tips for new…
What messages are on repeat?
What are the thoughts you repeat to yourself about your leadership abilities? About your team and clients? What are the messages you repeat to your team and your clients? Repetition creates a belief system. A…
Are you practicing and enabling ownership?
One of the biggest practices holding people back from success is a lack of ownership. Not taking personal responsibility to create better outcomes. Today we have a plethora of options available that encourage us to…
Are you afraid to hold your team accountable?
I created a poll and asked: “Is today’s management afraid to hold team members accountable to performance standards?” The resounding answer was YES. This is sad because it has a negative impact on our businesses…
What kind of team culture are you building?
Team culture and performance is shaped by what we celebrate, allow, and ignore. I’m a firm believer and practitioner in recognizing great work. Great work benefits everyone and honors those who laid the foundation before…