the blog
lessons, questions, and stories to empower you
leadership
4 Ways Critical Thinking is Limited
Often we limit our team’s ability to apply critical thinking by defaulting to what’s quickest and easiest. Here’s 4 examples: ⛔ You do the work,…
Leadership Myth: Check In, Circle Back, Close the Loop
Everyone is an adult. Everyone is also on a team. Being part of the team means considering your impact on others (peers, clients, and vendors)….
Your Team Is Your Competitive Edge
Underutilized talent costs you time and money. It slows down their professional growth and restrains your business’s competitive edge. The edge needed to be innovative,…
mindset
Courageous Leaders turn Left when Others go Right
This week I asked an industry leader if he thought leaders had checked out or given up due to the…
Operations
How to Respond to Increasing Client Demands
Per Gallup, the post-pandemic client is more demanding and harder on employees. Here are 6 tips for you and your team to manage expectations….
Leading vs Avoiding Client Conversations
How well does your team lead client conversations? Are they able to anticipate client needs? Are they able to diffuse situations? Are they able…
Improve Client Experience with 4 Feedback Practices
One of my concerns with the growth of freelancers and small businesses is the lack of feedback for talent development. In large organizations, talent…
newest templates
Create a Simple Content Planner
The content dashboard was designed to be a one-stop place for planning and creating content. It includes a place for your resources and tools. Plus…