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This Client Success lesson guides you through each step of the client’s journey. It prompts you to review and refine touchpoints to create a cohesive experience from Awareness to Alumni.
An experience consistent with your brand image.
LESSON LAUNCH: The first 10 customers receive an early bird rate of $100.
A Notion template designed for founders to define how the business will respond to an emergency. The Continuity Plan includes prompts for situations of different severity.
The Executive Admin dashboard is ideal for the admin who oversees the business and personal details of a small business owner.
A Wardrobe catalog syncs with the Events + Travel calendar to support the founder who is fashion conscious and wants to stay on brand.
A Notion template designed for admins to support their executive’s demanding lifestyle. Quickly duplicate, personalize, and integrate into your existing Notion workspace.
A Notion template designed to support the renovation of a home and making it beautiful. Use the Interior Design Project as your dashboard for inspiration, staying in budget, and managing tasks.
Curious to learn more about leadership + operations coaching with Melissa? Your guide provides details about coaching services, case study, FAQ, semi-custom small business OS, resources, and more.
The leaders journal discusses several key practices to set your team up for success. It includes:
* Your Company Foundation + worksheet
* 5 Parts of Job Descriptions + worksheet
* Creating Strong Partnerships
* Is Your Team All-In?
* Will Your Hand be Forced?
* Team Members Leaving
* Managing Communication
* Productive Meetings
* Virtual Workspace + worksheet and BTS screenshots
* 10 Practices for Success
* Fresh Start
Join leaders of small businesses who share your commitment to growth, enthusiasm for relationships, and passion for excellence.
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