When standards are compromised to accommodate an employee, we also compromise clients’ trust.
@theceoffice
Great leaders understand decisions aren’t isolated. There are ripple effects and tradeoffs with every action and decision.
Have you defined the standards for your business? The standards for engagement and performance, documentation, quality of service, quality of deliverables, leadership, etc.
If it’s not defined, how can you and your team exceed it?
If it’s not defined, what will you be known for in your industry? How will you stand out when the playing field is low?
To lead with excellence, raise the standard. In return, you’ll earn the trust of your clients and build a stronger team. 💞