helping small businesses
better serve clients & team
through leadership + operations coaching
MEET your leadership + operations coach
Hello, my name is Melissa
I’m glad you’re here. As a leader who cares deeply about your team, you’ve taken a step in the right direction. 💓
Are you experiencing growing pains with your team and clients?
- recurring friction points during the client relationship
- less than stellar results from your team
- feeling you have to do it all for it to be done right
These growing pains are all connected to leadership and the relationship you have with your team. The best systems and workflows won’t save an unhealthy team.
I’ve experienced similar growing pains in my career. Unfortunately, there were many leadership lessons I learned the hard way because I didn’t have someone to guide me. Lessons about communication, boundaries, self-awareness, and personal discipline.
My desire to be a better leader is a lifelong practice. I continue to seek out constructive feedback, resources, and mentors to help me grow.
You’re not on this journey alone. I share many lessons on the blog and podcast. If you’re looking for personalized guidance to reduce friction points and actualize your team’s potential, let’s chat!
supporting your leadership journey
Working with you to actualize the potential of your team through relationship building and process refinement. As a result, your team is more engaged to create, collaborate, and serve clients.
The Journey
01. define
Starts with getting to know you, your experience, and your beliefs about leadership. Then we discuss the specific problem(s) you’re facing and your ideal situation.
02. assess
Next, we look at strengths and opportunities with your team and operations.
03. action
Using the information collected we create a plan for improvement supported by weekly coaching. Plan includes refinement of existing practices and recommending new ones. Coaching includes leadership accountability, tips for constructive conversations, and questions to challenge and grow mindset.
04. review
Finally, we review the actions you took and the progress made. We discuss what went well and areas to refine so you continue to build upon your progress.
Coaching Preview
Short actionable tips to guide you in your leadership journey.