for founders of small businesses

Get Your Time Back with High Impact Leadership

start today
what if…

you can get back your time and increase profits with better leadership practices?

the CEOffice - Leadership Coaching for Small Businesses

You have a great team, but it’s a struggle to get and stay ahead.

Does any of this sound Familiar? —

  • Focusing on the wrong things. They’re easily distracted. It’s especially frustrating when budgets are tight, priorities shift, and client expectations are high.
  • Takes too long to get things done. Projects are delayed or tasks forgotten. They need multiple reminders or revisions. It feels easier at times to do it yourself.
  • No days off. You’re OOO, but still check your phone to respond to clients and vendors. You find yourself working late and on the weekends to keep up.
  • Spinning your wheels. You hope they’ll pick up on your hints and figure it out themselves. In the meantime, you look for a magic solution trying new systems and the latest tools.

It doesn’t have to be like this. You’ll see change when you:

Reflect

You’re ready to understand your role in the challenge. How do you contribute to it knowingly and unknowingly? Taking ownership is the first step to change.

Let Go

You’re tired of trying the same things and not getting the results. You desire to change your behavior and try a new approach for the betterment of your business.

Receive

You want your team to be onboard with you. You seek out their feedback and value their contributions to the business. As a result, you grow and change together.

Here’s the thing

I know running a business is hard, and leading a team is harder, but there is a light.

TELL ME MORE

After leadership coaching…

You’ll go from…

  • Seeing 1:1 meetings as obligations
  • Unproductive days putting out fires
  • Chaos in your inbox + notifications
  • Reinventing the wheel with each experience

To this…

  • Seeing 1:1 meetings as opportunities to empower + encourage
  • Team members who are confident in creating and delivering solutions
  • Intentional and organized communication
  • Use time better by defining standards for exceptional service

premier service

Leadership Coaching for Small Business

With coaching, you’ll receive:

  • Weekly support with 45-minute video calls to discuss your role and team performance.
  • An assessment of leadership strengths and opportunities via video team interviews and attendance at meetings.
  • Recommendations on how to refine practices, processes, and templates to improve team performance and client experience. 
  • Guidance with operations infrastructure creation + management.
  • Integration of business goals with individual goals of team members and development plans to improve performance and client service.

Invest in High Impact Leadership

payment options

most popular

3 monthly payments OF

$3000

most savings

Pay in full

$8500

3 simple steps to start

Are you ready to begin high-impact leadership?

1

Schedule Call

Choose the date and time that works best. Once you’ve scheduled your call, complete the questionnaire. Your candid and detailed responses help me best use your time.

2

Meet Melissa

We’ll meet face-to-face via Zoom, similar to our coaching calls. We’ll use the time to gain clarity, identify a direction, and connect.
I can’t wait to meet you!

3

Onboarding

After you sign the client agreement and pay your invoice, we’ll schedule your recurring weekly call. It will be the same day and time each week.

I’m Ready to begin

Proven Practices for Results

Nurture Relationships

Make time to know your team, their interests, goals, and strengths. When team members feel appreciated and valued they show up better. If they’re an afterthought, it will show up in their engagement. Low engagement delivers mediocre performance.

“When employee engagement is high, there is 81% less absenteeism, errors decrease 41%, productivity increases 18%, and profits increase 23%.”

Clear Expectations

Define the direction of the business. Next, define success and how progress is measured. Then define how each role on the team contributes to moving the business forward. Finally, define what success looks like in each role and how progress is measured.

“Across all generations, the percentage of workers who know what is expected of them at work has declined by >four points since March 2020.”

Practice Accountability

Do what you say you’ll do. If you have a habit of overcommitting, pause before answering to see if it aligns with the business direction. Hold your team accountable to performance and service standards. The brand and everyone’s reputation depend on it.

“Did you know only 19% of employees report having customer-oriented goals?”

Sources: Relationships | Clear Expectations | Practice Accountability

Meet your coach

Hi, my name is Melissa

You might be wondering what qualifies me to be a leadership coach? I’d ask the same thing too. My leadership journey started in high school, continued into corporate and non-profit, and finally took me to small business. Small business is my passion as the daughter and granddaughter of entrepreneurs.

  • I’ve served teams of various sizes. I’ve started with employee #1 and built up from there. I’ve stepped up to serve a team of 60 customer service reps.
  • I’ve taken on management roles through internal promotions and external hiring. It’s a bigger challenge to transition into managing your peers than a new team. Respect and boundaries are key.
  • I’ve worked in multiple industries: property management, retail, new home construction, event planning, non-profits, and health insurance. This reinforces my belief that character, communication, relationships, and work ethic are foundational to success. Technical skills evolve with the times and can be learned.
  • I believe your team’s success reflects your leadership. I’ve had former team members be promoted and/or move into management roles. I serve enthusiastically as a reference and mentor.
  • I believe people are capable of great things. I have high expectations because it only takes one person to see someone’s talent, believe in them, and push.

Grow your business, by fully actualizing your team’s talent.

start now

Coaching is for you if:

  • You’re ready to invest time upfront to get time back in the future.
  • You’re ready to let go of what no longer serves the next chapter.
  • You’re ready to see your team up level.
  • You ask for feedback and input from those around you.
  • You make time to get to know each team member.
  • You’re committed to showing up each week. 💞

Coaching is NOT for you if:

  • You’re not willing to be challenged.
  • You’re not willing to try something different.
  • You’re more worried about impressing peers than serving your team.
  • You feel threatened by team member’s success.
  • You deflect responsibility and ownership.
  • Your team isn’t a priority to you.

PrevieW

Leadership Tips

If you’re unfamiliar with my coaching style and leadership philosophies, grab a cup of coffee and listen in on these clips of conversations with colleagues.

play clips

Frequently Asked Questions

If you choose monthly payments, you are invoiced monthly. Payments are due in full in advance. The first payment is due at the signing of the contract.
Each recurring payment is due on the 1st of each month.

If you choose to pay in full, you are invoiced at time of contract. At the end of 90-days, you may choose monthly or quarterly invoicing. Payments are due in full in advance.

Rates are per person. Team pricing is custom.

The initial time commitment is for 90 days. A 90-day starting period allows time to start building trust and traction. We’re focused on relationship behavior instead of transactional behavior.

Coaching calls occur on Tuesday, Wednesday, or Thursday.

After 90 days, the term will be extended quarterly and remain in effect indefinitely until terminated as provided in the Consulting Agreement.

Yes. I love meeting you and your team. Most recently I traveled to Colorado, Florida, Georgia, and Illinois.

Travel expenses are approved in advance and paid for by the client.

Coaching is regular structured 1:1 conversations centered on soft skills. The relationship is longer because change and results don’t happen overnight.

Consulting is project-oriented and centered on solving specific problems through expertise. The relationship tends to be shorter.

Mentoring is informal and centered on transferring knowledge over time.

You have a leadership role in a service-based small business.

You enjoy working with people. You understand the importance of communication.

You are great at your craft. You value excellence. You take ownership of outcomes.

Your team is more than a means to an end; instead, they’re an opportunity to nurture talent and extend impact in the industry.

While working together, we will use email, Notion, and Zoom. I’m a Notion affiliate.

I’m familiar with: Acuity, Airtable, Asana, Basecamp, Calendly, ClickUp, ConvertKit, Dropbox, Dubsado, Google Suite, HelloSign, Mailchimp, Microsoft Office, Shopify, Squarespace, SurveyMonkey, Tally, Toggl, Trello, WordPress.

If you have industry-specific software, I’m a quick independent learner.

No. Your business services and needs determine what works best.

Regardless of the setting, I support leadership by ensuring team members have the relationships and resources they need to excel.

No problem! Through collaboration and team feedback, we look at the big picture to set the whole team up for long-term success.

Are you ready to say yes and finally take your time back?

You can keep doing what you’re doing, or you can make a change and get the results you want to see. I can’t do your work for you, but I’ll be here to guide you toward the light.

I’m Ready to begin